Privacy Policy
Last updated: November 14, 2025
At Ambrosia Overseas, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or purchase our handcrafted carpets.
1. Information We Collect
We collect various types of information to provide the best service:
- Information you provide: Name, billing/shipping address, email address, phone number, and payment details when you make a purchase or submit an inquiry.
- Automatic Information: IP address, browser type, device information, and pages visited (via cookies).
- Third-Party Info: If you interact with our social media links, we may receive data according to their platform policies.
2. How We Use Your Information
We use your data for the following purposes:
- To process orders, shipping, and delivery updates for your rugs.
- To provide customer support and respond to wholesale or retail inquiries.
- To detect fraud and ensure the security of our site.
- To send marketing emails regarding new collections or exhibitions (only if you have opted in). You can unsubscribe at any time.
3. Data Sharing & Third Parties
We do not sell your personal data. We share data only with:
- Payment Processors: To securely process transactions (e.g., T/T, L/C, Credit Cards). We do not store your full card details.
- Logistics Partners: To deliver your products worldwide (sharing name, address, phone with shipping carriers).
- Legal Authorities: If required by law to comply with export regulations or government requests.
4. Cookies & Tracking
We use cookies to improve your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some site features may not function properly.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Opt-out of marketing communications at any time.
6. Contact Us
If you have any questions or wish to exercise your rights, please contact us:
