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Yes, absolutely. Ambrosia Overseas specializes in exporting rugs worldwide, including to the USA, Europe, Australia, and the Middle East. We handle all necessary documentation and logistics to ensure your rugs arrive safely.

Yes! Customization is one of our key strengths. Whether you need a specific size for a project or a unique color palette to match an interior, our design team can create a bespoke rug just for you. Lead times vary depending on the complexity and weaving technique.

Hand-Knotted rugs are created by tying individual knots onto the warp, making them extremely durable and valuable heirlooms. Hand-Tufted rugs are made by punching wool into a canvas with a tufting gun; they are faster to produce and more affordable, yet still offer great quality and thickness.

For in-stock items, we dispatch within 3-5 business days. For custom orders, production time depends on the style: Hand-Tufted rugs typically take 4-6 weeks, while intricate Hand-Knotted rugs can take 3-6 months depending on the size and knot count.

Regular vacuuming (without a beater bar) is recommended. For spills, blot immediately with a clean, white cloth—do not rub. For deep cleaning, especially for Silk and Wool rugs, we highly recommend professional rug cleaning services to preserve the natural fibers.

Yes, for B2B partners and large custom projects, we can provide strike-offs (samples) for color and quality approval before full production begins. Please contact our sales team to arrange this.

We strongly recommend using a high-quality rug pad. It prevents the rug from slipping, adds extra cushion underfoot, and protects the rug's underside from wear and tear against the floor, significantly extending its life.

For international export orders, we typically accept Wire Transfer (T/T) or Letter of Credit (L/C). For smaller sample orders or retail purchases within India, we accept major credit cards and bank transfers.